Building a Chatbot using Chatterbot in Python

Avinash Navlani
10 min readDec 6, 2020

In this tutorial, you’ll learn how to build a chatbot using chatterbot in Python.

Are you tired of waiting in long queues for your call to be connected to the customer service executive? Does reading FAQ’s make you feel lethargic? Then you are on the right page. Can you remember the last time you communicated to a customer service agent via chat for the wrong item being delivered to you? There is a high probability that you were being communicated to by a bot rather than a customer service representative. So what exactly are bots? How do we build one? What source of code does it require? These are some of the questions which will be answered in this blog post!

Artificial intelligence, which brings into play machine learning and Natural language Processing (NLP) for building a bot or chatbot, is specifically designed to unravel the smooth interaction between humans and computers. Chatbots are everywhere, be it a banking website, pizza store, to e-commerce shopping stores, you will find chatbots left, right, and center. Chatbots provide real-time customer service assistance on a range of pre-defined questions related to the domain it is built on. It adapts natural human language and converses with humans in a human-like manner.

To simplify the chatbot’s definition, we can say chatbots are the evolution of Question Answer systems employing natural language processing. As per sources by the year 2024, the global conversation market’s size will grow to $15.7 billion, with 30.2% being the…

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Avinash Navlani

Sr Data Scientist| Analytics Consulting | Data Science Communicator | Helping Clients to Improve Products & Services with Data